Shipping Policy
Shipping Policy
Effective Date: [August 12 2023]
Company: SecurityInsecurity, LLC (“we,” “our,” “us”)
This Shipping Policy outlines how we deliver digital and physical products purchased through our website or as part of our services.
1. Digital Products & Services
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Delivery Method: Most of our services, training materials, and compliance reports are delivered electronically via secure email, client portal, or other secure transfer methods.
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Delivery Timeline: Unless otherwise specified, digital products are typically delivered within 1–3 business days after payment is confirmed or the project milestone is completed.
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Access: Some services (e.g., online training, subscriptions) may be delivered via login credentials. It is the client’s responsibility to maintain the confidentiality of these credentials.
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Non-Delivery Issues: If you do not receive your digital order, please contact us at [Insert Contact Email] within 7 business days so we can resolve the issue.
2. Physical Products (if applicable)
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Processing Time: Orders are processed within 3–5 business days (excluding weekends and holidays).
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Shipping Methods: We use reputable carriers such as USPS, UPS, or FedEx. Shipping options and estimated delivery times will be displayed at checkout.
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Shipping Costs: Calculated at checkout based on carrier rates and destination.
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Tracking: Tracking information will be provided once your order has shipped.
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International Shipping: Available in select regions. Buyers are responsible for customs duties, taxes, or import fees.
3. Delivery Issues
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Incorrect Address: Please ensure your shipping address is correct at checkout. We are not responsible for delays or losses due to incorrect addresses.
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Lost or Damaged Items: If an item is lost or damaged during shipping, please notify us immediately. We will work with the carrier to resolve the issue.
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Force Majeure: We are not responsible for delays caused by events outside our control (e.g., natural disasters, carrier delays, cybersecurity incidents).
4. Returns & Refunds
For details on returns, exchanges, or refunds, please refer to our [Refund Policy].
5. Contact Us
If you have any questions about shipping or delivery, please contact us:​
