top of page

Shipping Policy

Shipping Policy

Effective Date: [August 12 2023]
Company: SecurityInsecurity, LLC (“we,” “our,” “us”)

This Shipping Policy outlines how we deliver digital and physical products purchased through our website or as part of our services.

1. Digital Products & Services

  • Delivery Method: Most of our services, training materials, and compliance reports are delivered electronically via secure email, client portal, or other secure transfer methods.

  • Delivery Timeline: Unless otherwise specified, digital products are typically delivered within 1–3 business days after payment is confirmed or the project milestone is completed.

  • Access: Some services (e.g., online training, subscriptions) may be delivered via login credentials. It is the client’s responsibility to maintain the confidentiality of these credentials.

  • Non-Delivery Issues: If you do not receive your digital order, please contact us at [Insert Contact Email] within 7 business days so we can resolve the issue.

2. Physical Products (if applicable)

  • Processing Time: Orders are processed within 3–5 business days (excluding weekends and holidays).

  • Shipping Methods: We use reputable carriers such as USPS, UPS, or FedEx. Shipping options and estimated delivery times will be displayed at checkout.

  • Shipping Costs: Calculated at checkout based on carrier rates and destination.

  • Tracking: Tracking information will be provided once your order has shipped.

  • International Shipping: Available in select regions. Buyers are responsible for customs duties, taxes, or import fees.

3. Delivery Issues

  • Incorrect Address: Please ensure your shipping address is correct at checkout. We are not responsible for delays or losses due to incorrect addresses.

  • Lost or Damaged Items: If an item is lost or damaged during shipping, please notify us immediately. We will work with the carrier to resolve the issue.

  • Force Majeure: We are not responsible for delays caused by events outside our control (e.g., natural disasters, carrier delays, cybersecurity incidents).

4. Returns & Refunds

For details on returns, exchanges, or refunds, please refer to our [Refund Policy].

5. Contact Us

If you have any questions about shipping or delivery, please contact us:​

bottom of page